Ever watched the movie ‘Devil Wears Prada’? Now that’s the kind of hold on employees that some managers wish to have.
Picture this: Your boss’s chauffer has hardly found a parking slot for the stretch limo, he sends a ‘please call me’ to the receptionist and in that instance she shouts to all, ‘the almighty is here!’ you even know how long the lifts will take to deliver him/her at the front door! Hell breaks lose and a compounding silence engulfs the floor you would be forgiven to think that you are in a morgue! When she sneezes, everyone rises to her bid!
My readers, welcome to the scene that is replayed in different ways but all the same in Kenya’s 95% of the corporate world.
What we fail to understand is that, when workers are mistreated, the overall looser is the owners, employers and the shareholders. The workers will walk and find other places to work.
We also fail to realize that no matter how superior a Company brand is, no matter how large the market share it enjoys, no matter well the shareholders dividends are, the greatest asset to the company is always the human resource. The people in the company. You can only herd them for so long, then, the cookie will crumble one day one time.
Fortunately, nothing, even the best systems can match a dedicated workforce. And the workers have realized that they now are valuable and any slight suspicion of mistreatment is bound to open floodgates of walkouts!
As such, workers are to be pampered. In any case, the beneficiary remains to be the business owners.
Sir Richard Branson says that on hierarchy levels, workers are always a priority over the rest, then the creditors, debtors and the shareholders at the last of the pecking order.
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